Survey Insights
More than 10,000 customers participated in The Hemp Doctor’s mid‑2026 poll, representing its own client base. Fifty‑two point one percent ranked product quality and consistency above price, while 26.7 percent highlighted trust in third‑party lab testing and published certificates of analysis.
Format Preference
Gummies were the preferred format for 55.5 percent of respondents, climbing to 62.9 percent among users seeking sleep aid and dropping to 48.9 percent for those managing everyday discomfort.
Internal Ratings
The company’s internal tracking gives its full gummy lineup—Delta 8, Delta 9, THCA and CBD—ratings between 4.8 and 4.9 out of 5, based on repeat purchases and feedback from its customer service team.
Customer Voice
“Gummies are where we see the most repeat customers across the board, whether it’s our Delta 9 line, our THCA gummies, or something lighter like our CBD formulas,” said Lauren Shade, Customer Service and Retail Warehouse Manager at The Hemp Doctor. “People find the one that fits how they want to feel, and they stick with it.”
External Reputation
Review platforms echo the brand’s strength: Trustpilot shows a 4.5‑star rating from 3,748 reviews, the company website averages 4.8 stars across nearly 4,900 reviews, and Leafly reports a 4.5‑star rating.
Product Range
The catalog includes Delta 8 gummies for a milder effect, Delta 9 gummies (25 mg and fast‑acting nano formulations) for stronger, quicker impact, THCA gummies led by the PHUK’D UP line for higher potency, and CBD gummies, including full‑spectrum options, for non‑intoxicating use.
About the Survey
The survey, administered to The Hemp Doctor’s retail customers in mid‑2026, collected over 10,000 self‑reported responses. Results reflect this specific customer base and are not clinical or medical conclusions.
Company Overview
Founded in 2018 by Robert Shade, The Hemp Doctor is a family‑owned hemp business headquartered in Mooresville, North Carolina, with retail locations in Mooresville, Concord, Huntersville and Salisbury. The brand serves more than 250,000 returning customers, holds an A+ rating from the Better Business Bureau, and has been named #1 Best CBD/Hemp Store in the Best of Iredell County Readers’ Choice contest every year since 2019. Its 2026 THC seltzer lineup earned “Best THC/CBD Beverage” at the ECRM On & Off Premise Adult Beverage Fall Session Grand Tasting.
All products are hemp‑derived, contain less than 0.3 percent Delta‑9 THC by dry weight under the 2018 Farm Bill, and are accompanied by publicly posted lab results. Products are intended for adults 21 and older.
